Pay Bills

Welcome to Our New Utility Bill Payment Page!

As the city of Buckeye continues to improve our customer service to you, we’ve made some changes to this page to simplify things for you, – whether you’re a long time customer, new resident or a former Global Water customer.

If you are a current city of Buckeye customer, you do not need to do anything different. You are welcome to explore the tabs below to see if you’d like to change the way you’re currently paying your monthly bill.

We’d like to welcome all new customers who were previously being billed for city services by Global Water. We’re excited to complete your transition. Below are detailed tabs to explain your new payment options.

Online Payments

(One-Time Payment through Xpress Bill Pay)

  • You can pay your bill online through the city of Buckeye’s online portal, Xpress Bill Pay, which is our third party vendor
  • Funds will be transferred the next business day
Automatic payments

(recurring payments set up through Xpress Bill Pay, on a credit card or checking account)

  • You can set up automatic payments using Buckeye’s third party vendor, Xpress Bill Pay.
  • Funds will be transferred the next business day
  • If you need assistance, please call Buckeye’s Customer Service Center at 623-349-6100 Monday – Thursday from 7 a.m. to 6 p.m.
Bank Bill Pay

(Your bank sends a paper check through the mail to the city of Buckeye)

  • If you are currently paying your monthly bill through your bank, you are required to update the address on where to send payment to ensure it is processed timely.
  • Checks from your bank are sent on the date you choose to pay the bill.
    • This option may take up to 7 business days for the check to reach the city of Buckeye and be processed.
  • Log in to your banking service
  • Click on the account you use to currently pay your water bill
  • Change the information to the following:
    • City of Buckeye
    • 530 E. Monroe
    • Buckeye, AZ 85326
    • 623-349-6100
Pay By Phone
  • Call 623-349-6100, then press Option 1, or call 888-694-2671
  • Free automated service with step-by-step instructions
  • Accepts debit, Visa, Master Card, Discover (icons)
  • Available 24/7/365

To speak with a Customer Service Representative, please call 623-349-6100, then press Option 3 to discuss

  • Billing questions
  • Special situations such as delinquent notices
You can pay your bill in person by bringing it to Buckeye City Hall:

City of Buckeye
530 E. Monroe
Buckeye, AZ 85326



Pay at the utility billing counter.
Located directly to your right when you enter City Hall.




Use the payment drop box.
Located directly behind City Hall, the drop box is available 24 hours a day, 7 days a week.




Use the payment kiosk.
Located in front of City Hall, the kiosk is available 24 hours a day, 7 days a week.

Online Assist

Utility Billing Customer Service
City of Buckeye water and sewer services

Utility Billing Online Payments
City of Buckeye online water and sewer payment options

Customer Service Line
Submit your customer service requests, comments and concerns online

Passports
Obtain a passport through the City of Buckeye

Permit Portal Access
Apply for, obtain, and track current permit status information

Public Records Requests
Forms and information for public records

Special Events Application
Information, requirements, and application

Vehicle Registration
Arizona Motor Vehicle Department registration renewal

UTILITY BILLING QUESTIONS

Phone: 623-349-6100
Hours: 7:00am-5:00pm, Monday-Thursday

City Hall (General Information)

City of Buckeye
530 East Monroe Avenue
Buckeye, AZ 85326

Phone: 623-349-6000
Fax: 623-349-6099

ADMINISTRATIVE HOURS
Monday – Thursday
7:00 AM – 6:00 PM

 

List of City Department Contacts

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