Closure FAQ

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last updated: May 18, 2020

(en español)

Can I still get a library card?

YES! Give us a call (623-349-6300) during business hours or fill out our pre-registration form online, and we can provide you with a library card account to access our digital services and place holds for pickup through No-Contact Pickup.

Can I still check out e-books, e-audiobooks, or take online classes?

YES! Our digital services remain available. These include access to e-books, e-audiobooks, digital magazines, and more.

What if my books are due?

Book returns are open at both locations. Any items checked out prior to the closure will have a due date of June 30. Items can be manually renewed online, or will auto-renew up to three times if no one is waiting for the item.

Can I still return my books to the outside book drops?

Yes. The book drops are currently open. However we are not currently taking any book donations.

What if I have an item being held for me?

Holds can be picked up through our No-Contact Pickup service. All items that were being held when the library closed will remain on the hold shelf until May 26th. 

Can I place a hold while the library is closed?

Yes holds can be placed through the online catalog, through the Falcon Digital Library App or by calling the library (623-349-6300) Monday through Friday, 8 - 5 p.m. Holds can be picked up through No-Contact Pickup.

Can I still access WiFi?

WiFi can still be accessed from the parking lot of the library. It will be turned on from 5 a.m. to 11 p.m.

I am a Snowbird, I will not be in the area when the library reopens, what do I do with my library books?

Please give us a call (623-349-6300) or send us an e-mail (, and we will make a note on your account. You can return the items in the fall.

Where can I get up-to-date and accurate information on COVID-19/Coronavirus?

The most reliable information can be found at the Centers for Disease Control and Prevention. For information at a more local level, please consult