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COVID- 19 Closure FAQ

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Last updated: March 24, 2020

Parks & Recreation
COVID-19 FAQ

The following information is in place to help answer any remaining unanswered questions you may have in regards to parks, facilities, recreation programming, special events and sports leagues.  Additional information will be released as it develops. Thank you for your support and understanding during this time.

What facilities are closed to the public?

  • Coyote Branch and Downtown Libraries are closed until further notice.
  • Dr. Saide Recreation Center is closed until further notice. Staff is answering phones and emails
  • Senior Center is closed until further notice. Meal delivery and medical transportation will continue as schedule.
  • All Kids BASE & Lil' Squirts sites are closed until further notice.

How long will the facilities be closed?

Because this is very fluid, we do not have dates set to reopen. As materials and information develops we will be able to better understand how long the closures will take place. Be sure to check emails and the city website regularly for live updates.

What parks & facilities are open to the public?

  • City Playgrounds will remain open to the public, however public access to the restrooms and water fountains will not available during this time.
  • Skyline Regional Park is open to the public, however public access to the restrooms is not available and all programing held at this location has been canceled during this time.
  • Sundance dog park remains open at this time.

Can I still hike at Skyline?

Yes, however public access to the restrooms and water fountains will not available during this time.

What if I have an existing reservation at a park, facility or campsite?

Ramada and Campground reservations are okay for now, however we are not accepting future reservations at this time. In following the recommended guidelines we encourage all gatherings larger than 10 people to be cancelled. If this applies to your reservation, call our office and we will issue a full refund.

All facility reservations will be cancelled. Ramada rental reservations are on a case by case basis and staff will be reaching out to those with reservations in the next coming weeks. Camping at Skyline is still allowed at this time but please note that restroom facilities are closed. Please contact us at 623-349-6350 or recreation@buckeyeaz.gov to cancel your reservation.

Can I make a field reservation?

At this time, we are not accepting any future reservations to limit social visits and public gatherings.

Is the dog park open?

Yes, at this time. In following the recommended guidelines we encourage all users to practice social distancing and to avoid groups larger than 10.

Is the skate park open?

Yes, at this time. In following the recommended guidelines we encourage all users to practice social distancing and to avoid groups larger than 10.

How do I know if the class that I registered for is cancelled or postponed? 

An email was sent by the recreation coordinator to all affected households notifying of the changes that were taking place per class. Below is a list of classes that will be affected:

  • Tennis - Full Credit
  • Dance - Prorated Credit
  • Gymnastics - Prorated Credit for Spring Session #1, Full Refund Credit for Spring Session #2
  • Martial Arts - Prorated Credit for March, Full Refund Credit for April
  • Babysitting - Full Credit
  • CPR - Full Credit

Are Spring Youth Sports canceled?

Yes, Spring Youth Sports has been canceled. Notification has been communicated via email with all households affected. If you have not received an email by March 20, 2020, please contact us via email at recreation@buckeyeaz.gov. 

I am a coach for the Rec. youth sports league, can I still hold practice?

No, all practices and league play has been canceled. As materials and information become available we will update coaches and participants. For up to date information please check the website at www.buckeyeaz.gov.

How do we know we are getting a refund?

Credit refunds will be issued if you are currently registered in a class, program or league that has been canceled. This refund will acts as a credit which can be utilized toward future parks and recreation programs. Notification has been communicated via email with all households affected. If you prefer a refund rather than credit form, please contact us via email at recreation@buckeyeaz.gov by March 29, 2020 at 6p.m.

My child(ren) are enrolled in Lil’ squirts and Kids’ B.A.S.E. do I need to complete a change of contract since school has been cancelled? Will my account be billed during this time?

No, all billing has been suspended. These programs will resume once it is safe to do so and will follow the information from the Buckeye Elementary School District.  

Is there an alternative for the recreation center’s afterschool snack?

Yes, check out local resources provided by Buckeye Elementary School District (B.E.S.D.) that is providing food services during the closure. Visit their web for more info https://besd33.org/coronavirus/

What special events have been cancelled?

Special events scheduled through April 2020 have been cancelled. This includes the Melodrama, Spring Celebration and Concerts and Movies in the Park.

Is the pool open?

No, the pool is scheduled to open Saturday, May 23rd    

What if I applied for a summer position?

As of right now, summer hiring is still moving forward. All eligible candidates selected for an interviewed will be notified and will have a phone or virtual interview.

Are we still open to answer questions?

Yes, front office staff and coordinators are available from 8am-5pm to answer all questions via phone or email.  You can contact us at 623-349-6350 or recreation@buckeyeaz.gov

Where can I get up-to-date and accurate information on COVID-19/Coronavirus?

The most reliable information can be found at the Centers for Disease Control and Prevention. For information at a more local level, please consult buckeyeaz.gov.