Contact Us

Press Enter to show all options, press Tab go to next option

Contact Information

Utility Billing Supervisor
Carolyn Callihan

Location and Mailing Address:
530 East Monroe Avenue
Buckeye, AZ 85326

21749 W. Yuma Road, Suite 107 (New location now open for business!)

Phone: 623-349-6100

Office Hours:
Monday – Thursday
7 a.m. – 6 p.m.
Closed Friday – Sunday

Keeping Your Contact Information Up to Date

The city has a recorded message system that will contact you by telephone with important information about your water service. This is especially helpful in the event of an emergency and your water needs to be turned off temporarily.

Please make sure your current telephone number and email address are on file with our Utility Billing Division to ensure that you receive these notifications.

If your contact information has changed, corrections can be made on the back of your bill stub or contact our Customer Service Representatives at 623-349-6100.

Emergency After Hours Phone: 623-349-6100

If you are experiencing an after-hours emergency, such as a leaking water main or water in the street, use this number and select menu option "2". Be prepared to give your location and describe the exact nature of the leak.

Call our regular Customer Service line, 623-349-6100, during normal office hours with any questions regarding your bill or requests for changes to your service.