Contact Us

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Contact Information

Utility Billing Supervisor
Carolyn Callihan

Location and Mailing Address:
530 East Monroe Avenue
Buckeye, AZ 85326


Office Hours:
Monday – Thursday
7 a.m. – 6 p.m.
Closed Friday – Sunday

Keeping Your Contact Information Up to Date

The city has a recorded message system that will contact you by telephone with important information about your water service. This is especially helpful in the event of an emergency and your water needs to be turned off temporarily.

To ensure that you receive these notifications, please make sure your current telephone number and email address are on file with our Utility Billing Division.

If your contact information has changed, please make corrections on the back of your bill stub or contact our Customer Service Representatives at 623-349-6100.

Emergency After Hours Phone: 623-349-6100

Please use this number and select menu option "2" if you are experiencing an after-hours emergency, such as a leaking water main or water in the street. Be prepared give your location and describe the exact nature of the leak.

Please call our regular Customer Service line, 623-349-6100, during normal office hours with any questions regarding your bill or requests for changes to your service.